Contact Support
We're here to help! If you have questions, need assistance, or want to report an issue, please reach out to us using the contact information below.
General Support
For general questions about Mito Universe, account issues, or technical support:
Email: help.universe@mito.ai
We typically respond within 24-48 hours during business days.
Report Copyright Infringement
To report copyright infringement or submit DMCA notices, please use our dedicated copyright contact:
Email: help.universe@mito.ai
Subject: DMCA Copyright Infringement Notice
Please include all required DMCA information as outlined in our Copyright Policy.
Report Community Violations
If you encounter content or behavior that violates our Community Guidelines:
Email: help.universe@mito.ai
Subject: Community Guidelines Violation Report
Please provide the URL or description of the content and explain the violation.
Privacy and Data Requests
For privacy-related inquiries, data access requests, or account deletion:
Email: help.universe@mito.ai
Subject: Privacy Request
We will respond to privacy requests within the timeframes required by applicable law.
Business Inquiries
For partnership opportunities, media inquiries, or business matters:
Email: help.universe@mito.ai
Mailing Address
MITO Films Inc
8 The Green, Suite A
Dover, DE 19901
United States
Before You Contact Us
To help us assist you more quickly, please:
- Check our Terms of Service, Privacy Policy, and Community Guide
- Include your account username (if applicable)
- Provide specific details about your issue or question
- Include relevant URLs, screenshots, or error messages